26+ Years of

Dependable IT Support

We are proud to deliver white glove support through brick-and-mortar accessibility, always-answer availability, and stress-free solutions for every client we serve.

What Makes A Plus IT Group Different From Every Other IT Company?

WE SHOW UP WHEN YOU NEED US.

Other IT providers hide behind voicemail, work remotely without a local presence, or treat your problems like low-priority tickets. We answer every call with a live person, maintain a physical storefront you can walk into, and take your technology challenges as seriously as our own. With 26+ years serving Baltimore and a 99.9% client retention rate, we've built our reputation on being there when you need us. Dependability isn't marketing talk for us, it's how we've operated since 2000.

Where others disappear or make excuses, we pick up the phone and solve the problem. With us, your IT is handled by people who care.

About A Plus IT Group

Our company is built on white glove service, physical accessibility, and taking your problems as seriously as our own. We bring expertise, availability, and genuine care to every business we support.

We started A Plus IT Group in 2000 because business technology deserves better than voicemail and empty promises. While competitors moved to remote-only operations, we doubled down on our brick-and-mortar storefront where clients can walk in for face-to-face help. While others let calls roll to voicemail, we guarantee a live person answers every time. Our team has spent 26+ years proving that IT support works best when you combine technical skill with human accessibility and a genuine commitment to removing stress from your daily operations. We're here to show you what dependable IT actually looks like.

Our Core Values

Always Answer

We guarantee a live person picks up the phone every time you call. This availability ensures your problems get immediate attention, so you can get back to business without voicemail runaround or delays.

White Glove Service

We take on your stress and handle problems like they're our own. Every interaction prioritizes solutions over excuses, building partnerships on trust and the 99.9% retention rate we've maintained for years.

Physical Accessibility

Our brick-and-mortar storefront gives you face-to-face access when you need it. We provide the local presence and personal connection that remote-only competitors can't match for true peace of mind.

26+ Years of Expertise

We've solved technology problems since 2000. Our decades of experience deliver dependable guidance and proven outcomes that strengthen operations and support long-term growth.