Testimonials
Putting Our Money Where Our Mouth Is
At A Plus IT Group, we’ve never been the type of company willing to rest on our laurels. It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our satisfied clients tell you themselves. Here are just a few of the businesses that we’re honored to have served and helped succeed throughout the years:
“Simply the best! In an industry full of inexperienced people, A+ stands out thanks to their experience and precision. My company has been working with them for over a decade, and have always felt safe thanks to their tremendous knowledge. No matter how big or small the job is, I know that it will be addressed and handled in a timely manner. I wish I could give seven stars!”
JOHN MINADAKIS
Maryland
“I recently had problems with my laptop and needed professional services. I had never used any computer services prior so I was lost in where to go for reliable and trusted help. My experience with A-Plus IT Group was terrific. My problems were fix and my services were not considered complete until I was totally satisfied with the results. Customer service (Meghan) was top notch! She was extremely helpful and showed real concern by multiple follow up calls to make sure everything was working properly and I was happy with the laptop's operation. Cost were very reasonable and I enjoyed interacting with everyone at A-Plus.”
BRIAN HUNTER
Maryland
“First obtained services from this company in April 2009 upon moving to the area from the Midwest. It was a very simple thing I needed but none of the big box stores had what was needed ... and they offered no reasonable suggestions otherwise. A-Plus delivered it fast, correct and on-budget. Then, three years later in 2012, I had a computer problem while on business in Chicago, and of all the sources for a remedy available to me in that very large city ... not one of them offered a solution that was both 'quick and cost effective' versus 'quick and convenient' ... assuming the work is done correctly. Since I carried the business card for "A-Plus Computers" along with the other ones I consider vital ... they advised I could be helped upon my return to Baltimore. Right as rain, the problem was solved in short order, literally, and for the extremely fair rate of $75 given the collateral costs of not achieving a "quick and convenient" outcome. The work was done correctly ... as expected. Last year I moved to Southern New England, but still do some work in the BAL/WDC area. In March of this year a co-worker damaged the female USB connection to an external hard drive with critically useful data that I needed to have retrieved. I snooped around the area where I live in Southern New England, but did not receive a good sense from the feedback some of the prospect service providers were offering. I waited to bring the device with me on this most recent trip to Baltimore. In a nutshell, despite the fact this company has grown and is busy as ever ... they once again delivered as promised and for the price quoted. I could not be happier with their overall performance: from intake at the front desk, through the technician's diagnosis and explanation of my options, finishing with an extended discussion about customizing a new system for my needs going forward. I will be going back to these people soon to purchase a new system and will be very happy to pay just bit more than the big box store charges; since, in such an exchange, A-Plus delivers a greater level of customer service and superior technological "know how".”
J W SHEPARD
Maryland
“Had a computer failure. Had no idea what to do about this. Mr. Ed listened to my problem, Stated that he may be able to fix computer & retrieve data. He did it all above & beyond my expectations. He and his staff are very professional. Ed & Amy gave us all the attention to get us up.Thanks. Very fair pricing; great service very nice people. 25 stars from me. Tom -- S. Di Paula & sons Seafood, Inc.”
TOM SCHISLER
S. Di Paula & sons Seafood, Inc.
“If personal customer service is important, you won't be disappointed. I am always happy and relieved that when I experience a problem, a fix is a phone call away. Remote repair is so important in this fast paced world. Thank you APlus Computers!!!!”
DUNKIRK AESTHETICS
Maryland
“A Plus was quick to have someone come to my home to see what repair could be done. Unfortunately it had crashed. I decided to purchase a new computer. They transferred all of my data from my hard drive to my new computer making it a smooth transition.”
DEBBIE KOMENDA
Maryland
“A-Plus provided A+ service. As always, they were responsive and highly professional setting up a home office for me. I've been a customer for years and will continue to recommend!”
MARIANNE SHAUGHNESSY
Maryland
“I was fortunate enough to have a friend recommend A-Plus It to me years ago. I wouldn't call anyone else. They know their business and always get my IT back on track. many Thanlks and keep doing what you do. BrianLewis”
HUBBARD FUNERAL SERVICES
Maryland
“I needed to get systems setup for a last minute open house at a new facility. A Plus was able to get everything handled on time and within our budgets. They are my go to company for all things IT.”
JENNIFER KELLER
Maryland